![]() ![]() The best way to deal with this is deleting that stored data, which can force the app to 'refresh' itself, in a way, by taking data from the original software instead of your phone. Okay, maybe there's something weird going on with the data that's saved on your phone - it could be corrupted or something. There's also an official TikTok Twitter account that should provide information on any outages. There are various websites that will let you know, such as Downdetector, or you can check the #tiktokdown hashtag on Twitter to commiserate with other users having trouble with the app. It's also a good idea to see if TikTok's servers are down. Check for updates on Google Play or the App Store to see if there's any available on the store or if an auto-update is pending. Your app could be out of date, which can cause crashes or error messages. Check for TikTok updates and server status You can find a stronger signal by switching the network you're using or, if you're at home, you can try to fix your internet connection by restarting the router. If you're connected but have a weak signal, you could still be experiencing connectivity problems. You can easily check your internet connection on Android and iPhone by looking at the wifi signal in the upper right corner of your screen. TikTok won't work without an internet connection, so make sure you check if you're online. Still not working? Time to check your wifi connection. Once you've found it, tap it, then slide the app up to completely shut it down. Apple does not have a 'close all' button, so you'll have to swipe through your apps to find TikTok. ![]() On iPhone 8 or earlier models, simply double-tap the home button to bring up the menu. Devices that are iPhone X or later can access the menu by swiping up from the very bottom of the screen and pausing slightly once you reach the middle of the screen or begin to see images of your recently used apps. ![]()
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